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HNBA News

Protecting our People, Protecting Our Community: HNBA Conducts a Workshop on Cancer Awareness

Taking  the  initial  step  to  create  awareness  on  the  causes  and  prevention  of  cancer, HNB Assurance PLC (HNBA) held a workshop for its staff recently. This workshopwas conducted  by  Dr.  Suraj  Perera,  Board  Certified  Specialist  in  Community  Medicine  and Consultant Community Physician of the College of Community Physicians of Sri Lanka. Sharing  his  thoughts  Managing  Director/CEO  of  HNBA  and  its  fully  owned  subsidiary HNB General Insurance Limited, Mr. Deepthi Lokuarachchi stated “as a business sworn take care of our community, we believe that real protection and care truly begin with individuals taking care of themselves and leading a healthy lifestyle and thereafter by encouraging  their  families  and  friends  to  follow  similar  steps.  In  the  backdrop  of  the launch of our Hope Cancer Insurance plan, we realized that a workshop of this nature will  help  in  educating  as  well  as  in  creating  awareness  firstly  amongst  our  staff for the  betterment  of  themselves  and  their  families  and  as  we  believe  that  our  staff would carry this message to the community as ambassadors of the brand”. Sharing his views on the Cancer Insurance Plan, Chief Operating Officer Mr. Prasantha Fernando  stated, “our lifestyles, health habits even hereditary conditions contribute to  the  development  of  a  cancer  and  cancer  can  touch  us  all  at  any  point  in  our  lives despite  our  social  strata.  Hence,  it  is  up  to  us  as  individuals  to  take  necessary measures  to  protect  ourselves.  The  cost  of  cancer  treatment  could  often  pose  a threat  to  family  savings  and  the  financial  foundation.  Considering  all  these  aspects, HNBA  launched  its  Cancer  Insurance  Plan,  „Hope‟  with  the  primary  objective  of providing a ray of hope through financial protection to those individuals and families to overcome this dreaded disease”. Speaking at the workshop Dr. Suraj Perera stated “this workshop was conducted with the   aim   of   creating   awareness   on   cancer   and   its   prevention.   Amongst   many contributing   factors   for   the   development   of   a   cancer,   unhealthy   dietary   habits, smoking,  consumption  of  alcohol  and  chewing  of  betel  are  identified  as  the  top
causes   for   cancer   and   it   is   important   to   communicate   these   to   individuals   as prevention with no doubt is better than cure. Workshops of this nature surely help in making  a  lasting  influence  amongst  responsible  individuals.  And  we  believe  that heightening  people‟s  awareness  on  cancer  and  its  precautions  is  the  first  step towards  fighting  cancer  and  will  helpin  making  a  difference  in  their  lifestyles  which will ultimately have a positive impact on the wellbeing of our community”.

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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19

Sep

HNB Assurance Wins Silver at Dragons of Sri Lanka 2025 Awards

Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”

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