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HNBA News

HNB Assurance Group Delivers OutstandingFinancial Results for Q1 2018

HNB  Assurance Group  deliveredasuperlativefinancialperformance,  reporting  a Profit After Tax (PAT)of LKR 699 MN for Q1 2018 reflecting a steadygrowth of 844% in  comparison  tothe  PATof  LKR  74  MN  recordedduring  the  corresponding  period  of 2017.This  growth  mainly  resulted  due  to  the  transfer  of  One-off  surplus  of  LKR381 MNto Shareholder Fund from Non-Participating Policyholder Fund due to thechange in liability valuation  method  and  the  surplus  transfer made during  the  first quarter 2018amounting to LKR210 MN. In  analyzing  the  financial  results  of  the  periodunderreview,  the  Group  recorded  a Gross Written Premium (GWP) of LKR 2.19BN, depicting aconsolidatedgrowth of 15% in  comparison withthe  GWP  of  LKR  1.9  BNrecorded  during  the  first  quarter  of  2017. The  Parent  Company,  HNB  Assurance  PLC  (HNBA)  recorded  a  GWP  of  LKR  1.06  BN when compared withthe GWP of LKR 988 MN recorded during Q1 2017. The subsidiary, HNB General Insurance Limited (HNBGI) recorded a GWP of LKR 1.14 BN against a GWP of  LKR  929  MN  recorded  during  the  corresponding  period  last  year,  reflecting  a growth of 22%. Together with the One-off Surplus,HNBA posted a PAT of LKR 658 MNfor  the  period,  recording  a  growth  rate  of  1,159%while  the  PAT  excluding  One-off Surplus and Surplus Transfers during Q1 marked a 28% growth. HNBGI recorded a PAT of  LKR  41MNwhen  compared  with the  PAT  of  LKR  22MN  recorded  during  the  first quarter of 2017, showcasing a growth of 88%. Sharing  her  views  on  the  financialresults,  Chairperson  of HNBA  and  HNBGIMrs.  Rose  Cooraystated “In  a  challenging period  forthe  entireinsurance  industry,  the  Company  was able todeliver steady financial results for the first quarter of 2018.These results   showcasetheeffectiveness   of   our customer centric strategies and the Company’s day-to-day focus  on  operationalefficiencies  in  capturing  new  market segments. These  financial  results  reassure  stability  andthe
positivegrowthmomentumof theGroupand will continue to steer its course through challenging  market  conditionsby  focusing  on  its  strengths,  core  competencies  and synergies  of  the  Group.It  is  pertinent  to  note  that  the PATof  the  Life  Insurance Company includes a surplus transfer of LKR210MN made as per the recommendation of the Consultant Actuary, subsequent to thevaluation of the Life Fund as at the end of1Q 2018. Further, the Company also transferred LKR 381 MN toShareholdersFund, with  the  approval  of  the  Insurance  Regulatory  Commission  of  Sri  Lanka  (IRCSL),  as One-off Surplus arising from Non-Participating Life Insurance Fund due to the change in the valuation method of the Life Fund as per the regulations of the IRCSL.The one-off surplus will be kept as a Restricted Regulatory Reserve as per the Directions of the IRCSL. Speaking   on   the performanceof   the   Group,   Managing Director/CEO  of  HNBA  and  HNBGI  Mr.  Deepthi  Lokuarachchi stated  “In   spite   of   several macro-economic   challengesprevailinginthe  country,the  Group  was  able  to  achieve  aGWPgrowth  of  15%  during  the  first  quarter.TheIndividual and  Corporate  policies  of  the  Life  Insurance  Company and categories  such  as  Fire,  Motor  and  Marine  of  the  General Insurance  Company  depicted  a  promising  growth.  During the first  quarter,  Total  Assets  of  the  Group  reached  LKR  19 BN  and  the  Investments  in  Financial  Instruments  surpassed  the  mark  of  LKR  15  BN. The  Life  Insurance  Fund  andthe  General  Insurance  Fund  reached  values  of  LKR  10.9 BN   and   LKR   2.5   BNrespectively”.Speaking  on  the  Group’s  future  outlook  Mr. Lokuarachchi added “These results are a testament to theefforts, strategiesand the positive directionof the Group. The Group’s performance ambitions remain high as we continue  to  develop  dynamic  products  and capture growing  markets in  both Life and General Insurance segments whilst sustaining ourcore business modelto benefit our stakeholders”.

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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19

Sep

HNB Assurance Wins Silver at Dragons of Sri Lanka 2025 Awards

Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”

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