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HNBA News

A Look Back at HNBA‟s Community Based Engagements

Contemporary  business  practices  in  the  21stcentury  revolvesaround business  ethicsand   corporate   social   responsibility.Every   businessventurestrivesto   do „good‟especially within thecommunities which they operate in.Challengingthe established corporate  norm  and  the  clichéd  meaning  of „corporate  social  responsibility‟,  HNB Assurance (HNBA) drove many CSR initiativesduring the course of 2017to portray thetruemeaning of being a socially responsible corporatecitizen. Sharing his views, Managing Director/CEO of HNBA and its   fully   owned   subsidiary   HNB   General   Insurance Limited,  Deepthi  Lokuarachchi  stated  “as  a  businessfocused   onprotectionand   wellbeing   ofpeople,   we challenge  ourselvesto  drivesocial  and  environmental change.The    Grouppays    great    emphasis    on    the communitywhichit  operates  in,  the  environment  and its  people.Great  efforts  are  made  across  the Groupto ensurethateverypossible    measureis    taken    to minimize  the  impact  on  the  environmentand uplift  the lives ofpeople. The Grouphas categorized its corporate philanthropy into   sevenmain   focus   areas. Our   ultimate   goalis   to   protect   our community  and help  them  smileand with  every  step  taken,  we strike  tocreate  a meaningfuldifference andenrich the living standards of thepeople”. Under  the award  winning Water  Stewardship  program of  the  Company 04  schools  were  provided  access  to clean  drinking  water  during  the  year, bringingthe  total of such facilities provided to 50 schools with over 6,500 students.    Speaking    on    the    CSR    activities    of    the Company,  Dinesh  Yogaratnam,  Head  of  Marketing  of HNBA  and  HNBGI  stated,  “Amongst  several  other
significant CSR initiatives, HNBA sponsored the Deaf Cricket Team of Sri Lanka for the 3rdAsia  Deaf  Cricket  Cup  which  was  held  in  Hyderabad,  Indiaunder  the  category  of sports. The  Company  provided  financial  assistance  to  veteran  artists  during  2017 under the category of arts and culture. We have beena part of a school rehabilitation program  which  focused  on  developing  infrastructure  of  underprivileged  schools  and has  provided  multiple  scholarships  for  university  students  under  the  category  of education.Our Corporate Stewardship initiatives endeavors to touch as many lives as possible in areas that we feel has the most pressing need. We will continue to do our part, in our own way to help enliven and uplift the lives of those in our community”.

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11

Feb

HNB Assurance Life Campus Partners with Sri Lanka Institute of Marketing to Elevate Training

HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.

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06

Feb

HNB Assurance Unveils New Customer Service Centre

HNB Assurance PLC has recently relocated its Customer Service Centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.The newly enhanced Customer Service Centre is designed to offer an excellent experience, featuring state of the art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.Commenting on the opening of the new Customer Service Centre, Mr. Lasitha Wimalaratne, CEO of HNB Assurance PLC, stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalized and convenient experience for our customers.”Echoing similar sentiments, Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer at HNB Assurance, added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernized facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 02.

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31

Jan

HNB Assurance Partnership Channel sets the stage for 2025 at Partnership Life

HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.

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