image

Pay Now

image

eLife

image

Complaints Management

image

HNBA News

HNBA and HNBGI Felicitate Managers of HNB

HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) celebrated the outstanding performance ofthe Branch Managersand key membersof the Retail  Banking  Management  team of  the  Hatton  National  Bank  PLC (HNB)at  a  glamorous event  held recently. This event was graced by the  presence  of  Mrs.  Rose  Cooray,  Chairperson  of  HNBA  and  HNBGI  and  Director  of  HNB together  with  Mr. Kalum  Wijesooriya, Chief  Employee  Experience  Officer/Assistant  General Manager -Deposits   and   Remittancesof   HNB   and  Mr.   Deepthi   Lokuarachchi,  Managing Director/CEO of HNBA and HNBGI as Guests of Honor together with the seniormanagementof HNB, HNBA and HNBGI. Sharing her   thoughts,  Mrs. Cooray  stated  “the synergiesof cooperation, expertise  and assistanceof the Group havehelped  both  HNBA and HNBGI extensively in capturing growing markets   and stabilizing   its   position   in   a   competitive   industry   such   as   insurance.   Theinterlinkages  seen  within  the  Group  set  a  strong  base  for  greater  financial  responsivenessand to be able to offer a holistic proposition to one’s financial needs as a Group”. Speakingat the event, Mr. Wijesooriyacongratulated the winners of the night for their achievements and emphasized  on  the  significantrole  of  banking  and  insurance in growingfinancial  markets of our economy andhow important it is to develop product propositionsto cater to the financialand  protectionneeds  of  individuals  as  a  Group.   Mr.  Lokuarachchi  thanked  the  Board  of Directors  and  the  senior  management  of  HNB  for  their  continuous  support, stating “Banking and  Insurance  together  provides  us  the  opportunity  as  a  Group  to  help  people  build  and sustain their wealth and it is up tous to advice customers on the optimal levels of returns and protection  they  ought  to  have  for  themselves.  So  let  us  continue  to  work  together  to  enrich lives of them that we serve”.

More News
news

11

Feb

HNB Assurance Life Campus Partners with Sri Lanka Institute of Marketing to Elevate Training

HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.

Read More
news

06

Feb

HNB Assurance Unveils New Customer Service Centre

HNB Assurance PLC has recently relocated its Customer Service Centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.The newly enhanced Customer Service Centre is designed to offer an excellent experience, featuring state of the art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.Commenting on the opening of the new Customer Service Centre, Mr. Lasitha Wimalaratne, CEO of HNB Assurance PLC, stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalized and convenient experience for our customers.”Echoing similar sentiments, Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer at HNB Assurance, added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernized facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 02.

Read More
news

31

Jan

HNB Assurance Partnership Channel sets the stage for 2025 at Partnership Life

HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.

Read More
HNB