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HNBA News

HNB AssuranceContinues to Grow Steadily

HNB  Assurance  PLC(HNBA)and  its  fully  owned  subsidiary  HNB  General  Insurance Limited(HNBGI)posted a Profit After Tax (PAT) of LKR 176MN for the secondquarter of 2017, reflecting a phenomenal growth of 332% compared to the PAT of LKR 41 MN recorded  during  the  same  period  of  2016.  The  impressive  performance  of  the  Group reflected  in  all  performance  indicators.  The  Parent  Company, HNBAposted  a  PAT  of LKR 100MNmarking  a growth  of  54%  while  its  subsidiary  with  a  PAT  of  LKR    76  MN recorded a more impressive growth of 414% in PAT. During  the secondquarter  of  2017,  the  Group achieved  a  22%  growth in  its  Gross Written Premium(GWP), depictinga valueof LKR 3.8BN as against the GWP of LKR 3.1BN  recorded  during the  comparable  periodin2016.  The  Life  Insurance  segment contributeda GWP of LKR 1,919MN and the General Insurance segment contributeda GWP  of  LKR 1,901  MN  to  the  overall  GWP.  The  Life  and  General  Insurance  segments recorded  Premium  growth  rates  of  17%  and  27%  respectively.  During  the  second quarter of 2017, the group recorded an investment income growth of 54% reaching a value  of  LKR  771  MN  against  LKR  500  MN  recorded  during  the  same  period  of  2016.  The  Total  Assets  of  the  Group  reached  a  value  of  LKR  16  BN  and  Investments  in Financial  Instruments  reached  a  value  of  LKR  13  BN.  During  the  same  period  the  Life Insurance Fund and General Insurance Fund grew by 14% and 29% reaching values of LKR 10 BN and LKR 2.5 BN respectively. Sharing  her  thoughts  on  the  Group’sfinancial   performance,   Chairperson   of HNBA    and    HNBGI    Mrs.    Rose    Cooraystated,  “We  are  indeed  delighted  to announce the results of another successful    quarter.        Both    Life    and General Insurance segments have showcased  steady  revenuegrowths. The  concerted  and  well  targeted  efforts the Group  has  taken  throughout  2017 to  grow  profitable  business has  made  both  HNBA and  HNBGI  more  resilient  and  competitive  Insurance  companiesin  the  industry.    The Group  continues  to  leverage  on  its  core  competencies  in  stabilizing  its  market  share by delivering asubstantial long-term value to our shareholderswhilst meeting all our obligations   to   our   valued   customers   with   highest   responsibility.   These   financial results are a testament of the Group’s continuous financial  stability  and  its growth momentum”. Speaking  on  the  financial  performance  of  the  Group, Managing   Director/CEO   of   HNBA   and   HNBGI   Mr. Deepthi  Lokuarachchi  stated,  “Despite  many  tough challengesin  a  rapidly  changing market,  the  Group has  made  significant  strides  by  creating  a  stronger platform  for  growth  by  delivering  a  steady  financial performance.  This  growth  momentumof  the  Groupshowcases the strength of our business strategyand we are confidentthat both our Life and General Insurance companies will reach out as strong players in this industry”.  

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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19

Sep

HNB Assurance Wins Silver at Dragons of Sri Lanka 2025 Awards

Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”

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