HNB Assurance PLC (HNBA) felicitated the bright-sparksof its Sales Force atthe 12thSales Convention held recently at the Hilton Colombo. The eagerlyanticipated night of the Company’s event calendarwas graced by the presence of Mrs. Rose Cooray as Chief Guest, the Board of Directors of HNBA as well as the Management of both HNBA and its fully owned subsidiary HNB General Insurance Limited (HNBGI). Sharing her thoughts on this day of celebration, Chairperson of HNBA and HNBGI Mrs. Rose Cooray stated “Tonight we celebrate the breakthrough performance, the enthusiasm and the go-getter spirit of our Sales Force. The Sales Forcehas been a significant stakeof the Companysince its inceptionandhas delivered an extraordinary performance in2016, immensely contributing to the growth of the Company. I’m extremely pleased atthe outcome of their commitment, dedication towards constantly striving to raise the bar further”. Sharing his thoughts on this celebratorynight,Managing Director/Chief Executive Officer of HNBA and HNBGI Mr. Deepthi Lokuarachchi stated “Throughout its journey of 15 years, the Company has showcased its strength and stabilityby yielding significant results. The Sales Forcehas contributed substantiallyto the growth of the Companybycapturingnew market segments, as well as byseizingtheexistingmarketgapsin a challenging industry. Tonight we celebrate the accomplishmentsof the crèmeof the Sales Forceincluding forty oneMillion Dollar Round Table (MDRT) qualifiers,one Courtof the Table (COT) qualifierand one Top of the Table (TOT) qualifierand I’m delighted to laud those individuals who have gonethatextra mile to realize achievements such as these”. Speaking on the performanceand on the future outlook, Chief Operating Officerof HNBAMr. Prasantha Fernando stated, “The devotion the Sales Forcehasin no small measurehelpedthe Company to growover the years to the stature and stability that it has achieved to date. These results have created a favorable mindset amongst our Sales Force in this highly competitive market, and regardless ofthe obstacles,I’m sure theachievements of theSales Forceof HNBA willcontinue to grow from strength to strengthas a result of their resolve to succeed”. The 12thHNBA Sales Convention honored 225Advisors under categories of Bronze, Silver, Gold and Super Gold. Amongst thosegolden trophies were the accolades for theBest Service Center,Best Zonal Manager, BestCluster Manager,Best Regional Office Manager, awards for MDRT, COT and TOT qualifiers. The top awardeeof the nightwasMs. U. K. K. C. Silva who was awarded as the Best Sales Personof the Year. Another specialty of the nightwas thetokensof appreciation presentedto several artists of the golden era, acknowledging theircontributionto enlighten the entertainment industry of Sri Lanka. Accordingly the acknowledged artists wereMr. Prince Udaya Priyantha, Mr. Berty Gunethilake, Mrs. ChandraniGunewardenaandMr. PiyadasaAthukorala.
Feb
HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.
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HNB Assurance PLC has recently relocated its Customer Service Centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.The newly enhanced Customer Service Centre is designed to offer an excellent experience, featuring state of the art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.Commenting on the opening of the new Customer Service Centre, Mr. Lasitha Wimalaratne, CEO of HNB Assurance PLC, stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalized and convenient experience for our customers.”Echoing similar sentiments, Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer at HNB Assurance, added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernized facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 02.
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HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.
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