HNB Assurance PLC (HNBA) felicitated the bright-sparksof its Sales Force atthe 12thSales Convention held recently at the Hilton Colombo. The eagerlyanticipated night of the Company’s event calendarwas graced by the presence of Mrs. Rose Cooray as Chief Guest, the Board of Directors of HNBA as well as the Management of both HNBA and its fully owned subsidiary HNB General Insurance Limited (HNBGI). Sharing her thoughts on this day of celebration, Chairperson of HNBA and HNBGI Mrs. Rose Cooray stated “Tonight we celebrate the breakthrough performance, the enthusiasm and the go-getter spirit of our Sales Force. The Sales Forcehas been a significant stakeof the Companysince its inceptionandhas delivered an extraordinary performance in2016, immensely contributing to the growth of the Company. I’m extremely pleased atthe outcome of their commitment, dedication towards constantly striving to raise the bar further”. Sharing his thoughts on this celebratorynight,Managing Director/Chief Executive Officer of HNBA and HNBGI Mr. Deepthi Lokuarachchi stated “Throughout its journey of 15 years, the Company has showcased its strength and stabilityby yielding significant results. The Sales Forcehas contributed substantiallyto the growth of the Companybycapturingnew market segments, as well as byseizingtheexistingmarketgapsin a challenging industry. Tonight we celebrate the accomplishmentsof the crèmeof the Sales Forceincluding forty oneMillion Dollar Round Table (MDRT) qualifiers,one Courtof the Table (COT) qualifierand one Top of the Table (TOT) qualifierand I’m delighted to laud those individuals who have gonethatextra mile to realize achievements such as these”. Speaking on the performanceand on the future outlook, Chief Operating Officerof HNBAMr. Prasantha Fernando stated, “The devotion the Sales Forcehasin no small measurehelpedthe Company to growover the years to the stature and stability that it has achieved to date. These results have created a favorable mindset amongst our Sales Force in this highly competitive market, and regardless ofthe obstacles,I’m sure theachievements of theSales Forceof HNBA willcontinue to grow from strength to strengthas a result of their resolve to succeed”. The 12thHNBA Sales Convention honored 225Advisors under categories of Bronze, Silver, Gold and Super Gold. Amongst thosegolden trophies were the accolades for theBest Service Center,Best Zonal Manager, BestCluster Manager,Best Regional Office Manager, awards for MDRT, COT and TOT qualifiers. The top awardeeof the nightwasMs. U. K. K. C. Silva who was awarded as the Best Sales Personof the Year. Another specialty of the nightwas thetokensof appreciation presentedto several artists of the golden era, acknowledging theircontributionto enlighten the entertainment industry of Sri Lanka. Accordingly the acknowledged artists wereMr. Prince Udaya Priyantha, Mr. Berty Gunethilake, Mrs. ChandraniGunewardenaandMr. PiyadasaAthukorala.
Oct
HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.
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Oct
HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.
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Sep
Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”
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