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HNBA News

HNBA Honors its Conquerors at the Annual Sales Convention

HNB Assurance PLC (HNBA) felicitated the dazzlers of the Advisor Force at the recently held Annual Sales Convention. The 14th Sales Convention of HNBA was held at the Hilton, Colombo. This night of celebration was graced by the presence of the Chairperson of HNBA and its fully owned subsidiary, HNB General Insurance Limited (HNBGI), Mrs. Rose Cooray as Chief Guest, Members of the Board of Directors of HNBA together with the Management of both HNBA and HNBGI. The night featured ‘future’ as its theme, demonstrating the impact that the ever-evolving sphere of technology has on the fabric of life, and its impact in the future. Sharing her thoughts, Chairperson of HNBA & HNBGI Mrs. Rose Cooray stated “this star-studded night celebrates the success of our Advisor Force’s leap to achieve and win. The Advisor Force uplifts this Company each year standing as its pillars of growth and success and has played a pivotal role within the journey of championing the industry. I’m extremely pleased about the performance of our Advisor Force delivered during 2018 and honored to witness this celebration of their great achievements”. Managing Director/CEO of HNBA and HNBGI Mr. Deepthi Lokuarachchi, shared his thoughts stating, “tonight is showered by its own grandness with which we laud and honor the go-getters of our Advisor Force, for they have been committed, dedicated resulting in significant contributions towards business growth. The Advisor Force generates over 70% of the total Gross Written Premium (GWP) and over the years, the Advisor Force has overcome many hurdles in their journey and has contributed to the success of the Company. These awards are a testament to their relentless efforts, winning spirit and dedication”. Speaking at the event, Chief Operating Officer of HNBA, Mr. Prasantha Fernando stated “this glamour filled night is with the purpose of celebrating and paying tribute to the front runners of our business growth, that is our Advisor Force, that never fails to break boundries of business with their relentless passion and thirst for excellence despite stiff competition in the industry. And I’m confident that with these great achievements our Advisors will continue to grow as the business continues to reach new heights in its journey. Tonight’s event in all its grandeur is a fitting tribute to our Advisor Force, and I applaud the organizers for their untiring enthusiasm in putting together a show of this magnitude”. The 14th Sales Convention of HNBA felicitated 236 top-notch Advisors under categories of Bronze, Silver, Gold and Super Gold including awards for the Best Service Center, Best Zonal Manager, Best Cluster Manager, Best Regional Office Manager and Million Dollar Round Table (MDRT) qualifiers were also recognized at the event. The most esteemed award of the night ‘the Best Sales Person of the Year’ was awarded to Mr. T. G. Rohana of HNBA Matara Branch.

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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19

Sep

HNB Assurance Wins Silver at Dragons of Sri Lanka 2025 Awards

Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”

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