The highly anticipated HNBA Sales Convention, a celebration of exceptional achievement, collaboration and excellence, was recently held at the Hilton Colombo. This stellar event served as a platform to honor and felicitate the very best of HNBA's sales force, whose exceptional prowess helped HNBA record one of the best year’s ever recorded in the company’s history. The event was graced by the Chairperson of HNB Assurance PLC and HNB General Insurance Limited Mrs. Rose Cooray, Board Directors, CEOs of HNB Assurance and its wholly owned subsidiary HNB General Insurance Limited, Corporate Management Committee members along with other invitees, sales staff and their spouses. A total of 350 plus awards were handed out under the categories Bronze, Silver, Gold, Super Gold, Premier Gold and Grand Awards, recognizing the efforts of those from the Advisor Distribution Channel. Further, the 81 MDRT winners along with the 02 COT winners were felicitated during the event. The pinnacle award of the night for ‘Best Sales Advisor’ was awarded to Ms. Shamali Liyanage, who won the award for the second consecutive year. Speaking at the event, Mrs. Rose Cooray, Chairperson of HNB Assurance PLC and HNB General Insurance Limited, expressed her admiration and conveyed her best wishes to the winners, stating "I’m delighted to be present here today where we recognize and honor our top advisors, whose unwavering dedication has immensely contributed to our company's resounding success in 2022. A lot of us expected the Covid 19 pandemic to accelerate and replace face-to-face selling with digital alternatives, however, you have all proven that the human touch still plays a vital role in the insurance industry, especially in building confidence and loyalty among our valued customers. So, my congratulations to all the winners tonight, may you grow from strength to strength.” Chasing after a very ambitious target of attaining a 10% market share in 05 years, HNBA CEO, Mr. Lasitha Wimalaratne was full of praise for his team for recording the best year in the company’s history, “We’ve made great headway into achieving our goal of 10 in 05. If we maintain this momentum and passion, while continuing to stay ahead of the industry growth, we certainly can achieve that number. I’m extremely grateful to each one of you for supporting our company’s goals and driving them individually and collectively. So, tonight is dedicated to all of you, to celebrate your incredible achievements and outstanding performance. I firmly believe that these achievements celebrated tonight will only propel us forward, motivate and help us emerge as a better organization. As I extend my heartiest congratulations to our top performers, I emphasize again, you – our people, remain the driving force behind our success and we will continue to support and provide you with all necessary resources required to excel in your roles.” The remarkable success of 2022 was attributed to the sheer determination of the Advisor distribution team, “The advisor distribution channel grew and contributed 53% to the total company’s GWP, and 60% to the company’s new business premium, during one of the most turbulent years we’ve seen in the recent past.” Opined, Chief Business Officer / GM – Advisor Distribution Channel of HNBA, Mr. Harindra Ramasinghe. "The strength of HNBA's Sales Force was reflected in our financial achievements throughout 2022. We will continue to strengthen our highly professional and performance-driven sales force to capture new market segments across the island and expand our footprint. I am extremely proud of your accomplishments and have no doubt that even greater achievements await us as we embrace new technology and continue to improve our customized solutions. Congratulations to all winners tonight, I am confident that you will all continue to inspire and overcome every obstacle and keep the HNBA banner flying high.”
Oct
HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.
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Oct
HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.
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Sep
Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”
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