image

Pay Now

image

eLife

image

Complaints Management

image

HNBA News

Refreshed and Renewed; HNBA and HNBGI Launch New Websites

HNB Assurance and HNB General Insurance unveiled their redesigned websites, marking a significant step in their digitization journey. With a refreshed look and enhanced features, the HNB Assurance Group is confident that the new website will assist in their expansion efforts and also help capture the attention of the young tech-savvy audience. Sharing his thoughts on the new website, Mr. Lasitha Wimalaratne, CEO of HNB Assurance, stated, "We are thrilled to introduce our new websites to our customers. In addition to its renewed look and added features, it also showcases our willingness to adjust and embrace technology to meet the evolving needs of our customers. Also, this marks a progressive milestone in our digitization journey and strengthens our position as an agile and customer centric insurance provider in the market." Mr. Sithumina Jayasundara, CEO of HNB General Insurance, highlighted the importance of this initiative and the group’s long-term strategy to revolutionize the insurance industry by embracing new technologies, stating, "This is a small step towards our long-term goal. Our redesigned website reflects our commitment to innovation and customer-centricity. During this year alone we have been able to launch Claimee – a virtual claims assistant and now the website in a fresh new look, which is all about making it convenient for the customer to engage with us. With many similar projects in the pipeline, I believe, we have geared ourselves to take a significant leap in enhancing the experience of customers when engaging with an Insurance services provider. My congratulations to the team behind the successful completion of this project." Mr. Dinesh Yogaratnam, Chief Marketing & Customer Experience Officer, added, "Our new website embodies our focus on delivering convenience to our customers. Technology, today, has enabled us to deliver an immersive experience that caters to the unique preferences of our audience. From obtaining a life insurance policy in just a matter of minutes to reaching out for support or taking a look at our investor information or financials, the new website delivers and caters to every user requirement. I must also thank our partner Xiteb Pvt Ltd and all internal teams who put in the hours to ensure we had a smooth transition all the way from conceptualization to execution. The HNB Assurance website can be accessed via www.hnbassurance.com and the HNB General Insurance website can be accessed via www.hnbgeneral.com.

More News
news

24

Nov

HNB Assurance Strengthens Community Wellbeing Through Water Purification Projects and Education-Focused Initiatives

HNB Assurance PLC continues to reinforce its commitment to uplifting communities across Sri Lanka through its three core CSR pillars, Health Protection, Environmental Protection and Education Protection. Anchored on these pillars, the company has rolled out a series of impactful initiatives aimed at enhancing wellbeing, improving access to essential resources, and supporting the next generation.Most recently, under the Health Protection Pillar, HNB Assurance supported P/ Wijayapura Primary School, Bisobandaragama Primary School, Mahaweli Primary School and Kidalagema Primary School in Medawachchiya by installing Reverse Osmosis (RO) water filtering systems. These systems provide access to clean and safe drinking water, helping protect schoolchildren from consuming contaminated water and ensuring healthier learning environments. With the completion of these four water projects in 2025, HNB Assurance has now completed over 75 water projects across the country.In addition to these efforts, HNB Assurance continues to champion several long-term development programs. The company conducts pregnant mother programs that promote maternal wellbeing, Grade 05 scholarship programs that encourage academic excellence among young learners and financial literacy programs designed to empower communities with essential money management skills.Through these ongoing initiatives, HNB Assurance remains dedicated to protecting lives, nurturing growth and supporting resilient, thriving communities across the country.

Read More
news

17

Nov

HNB Assurance Partners Dialog Finance to Drive Digital Payment Transformation

HNB Assurance PLC has entered into a strategic partnership with Dialog Finance PLC, a pioneer in digital financial solutions, to further enhance its digital payment infrastructure and accelerate its journey towards achieving 100% digital premium collection.This collaboration marks a significant milestone in HNB Assurance’s digital transformation journey, reflecting the company’s continuous commitment to improving customer convenience, operational efficiency and financial inclusivity. By integrating Dialog Finance’s advanced Genie Business platform, which includes Payment Links and Internet Payment Gateway (IPG) services, HNB Assurance aims to streamline its premium collection process and redefine how customers interact with insurance services.Through these solutions, customers will now be able to make payments effortlessly and securely, either through personalized payment links shared by HNB Assurance or via secure online gateways. This eliminates the need for manual or in-person transactions, ensuring instant payment acknowledgments, and offers customers a faster, safer, and more convenient experience.This partnership leveraging innovation and technology not only strengthens the technological backbone of HNB Assurance’s payment ecosystem but also align with the company’s long-term vision of becoming a fully digital insurer, offering end-to-end solutions that meet the evolving needs of modern customers.

Read More
news

07

Nov

HNB Assurance leads the industry with Q3 GWP Growth of 38%

HNB Assurance PLC (HNBA) has announced a strong financial performance for the nine months ended 30 September 2025, posting a 38% year-on-year growth in Life Insurance Gross Written Premium (GWP), which is the highest growth among life insurers in Sri Lanka. This exceptional performance underscores the company’s unshakeable tenacity for pushing the envelope of performance, disciplined execution, and unwavering commitment to providing protection and savings solutions that meet the evolving needs of Sri Lankan families. The Life Insurance business generated a Gross Written Premium of Rs. 13.74 billion for the period, compared to Rs. 9.97 billion in the corresponding period of 2024, reflecting a sharp increase of 38%. Total assets of the Company grew to Rs. 63.2 billion, up 18% from Rs. 53.4 billion a year earlier, while the Life Fund expanded by 24% to Rs. 47.4 billion from Rs. 38.3 billion in December 2024, signaling both strong topline growth and prudent fund management. Profit before tax excluding Life Surplus Transfer stood at Rs. 876 million, reflecting an increase of 13%, while profit after tax rose to Rs. 617 million, up 12% year-on-year. Meanwhile, Net claims and benefits incurred to policyholders during the period amounted to Rs. 3.25 billion, compared to Rs. 2.12 billion last year which is an impressive increase of 54%, reaffirming HNB Assurance’s steadfast commitment to fulfilling its obligations and supporting customers when it matters most. The Company’s investment portfolio also grew to Rs. 57.3 billion, compared to Rs. 48.5 billion a year earlier, delivering healthy investment income on account of strong yields from fixed-income securities and a diversified asset mix. Commenting on the company’s performance, Mr. Stuart Chapman, Chairman of HNB Assurance PLC and HNB General Insurance Limited, stated, “We are proud to see HNB Assurance deliver yet another quarter of exceptional growth, driven primarily by the strength of our Life business. This level of performance reflects the trust that customers have placed in our brand and the disciplined financial management that continues to underpin our long-term stability. At a Group level, we remain focused on sustainable growth and resilience, ensuring that we continue to generate consistent value for all stakeholders with GWP reaching Rs. 21.9 billion, up 32% from the corresponding period last year. ” Mr. Lasitha Wimalaratne, Executive Director and Chief Executive Officer of HNB Assurance PLC, added, “Our 38% growth in Life GWP represents one of the strongest performances in the industry and reflects the depth of our strategy in expanding customer reach and enhancing value. Our agency and bancassurance channels continue to deliver impressive traction, complemented by new product offerings that address real customer needs. We have also seen a notable increase in policy persistency, demonstrating customer confidence and satisfaction.” He further commented, “Our focus remains on balancing growth with financial prudence. The increase in our Life Fund, together with our strong solvency position and steady profit growth, reinforces our ability to deliver long-term security to policyholders. Claims payments have risen in line with our growing portfolio, which is a healthy indicator of our expanding customer base and our timely settlement culture. We are committed to maintaining this momentum through continued innovation, operational excellence, and a customer-first approach.”

Read More
HNB