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HNBA News

HNB Assurance Crowned “Best Life Insurance Company in Sri Lanka” by ICC

HNB Assurance PLC, was awarded the "Best Life Insurance Company - Sri Lanka" title at the 4th Emerging Asia Insurance Awards 2023 organized by the Indian Chamber of Commerce (ICC). This marks the second consecutive year that HNB Assurance has secured a recognition from the ICC, underlining the company's consistency in providing top-notch life insurance services. Chairperson of HNB Assurance PLC, Mrs. Rose Cooray expressed her delight in HNB Assurance's consecutive recognition as the "Best Life Insurance Company - Sri Lanka. She stated, "To close out the year with such an exceptional award is truly remarkable. 

It speaks volumes of the amazing work carried out by the HNBA Team throughout the year and reflects on our commitment as an organization to providing unparalleled life insurance services. As a company, our strategic vision coupled with our innovative products and distribution channels have played a pivotal role in achieving this milestone. I extend my heartfelt congratulations to the entire team at HNBA for their efforts. This accolade is a testament to our collective pursuit of excellence and I am confident that we will continue to set new benchmarks in the insurance industry, in 2024 as well.” Mr. Lasitha Wimalaratne, CEO of HNB Assurance, echoed similar sentiments on the company's achievement, stating, "We are thrilled to be honored as the Best Life Insurance Company in Sri Lanka for the second consecutive year. 

This recognition is a testament to our team's dedication and innovative spirit in navigating the dynamic landscape of the insurance industry." The award not only underscores HNB Assurance's commitment to delivering exceptional life insurance solutions but also highlights the company's consistent efforts to be at the forefront of the industry, enabled by, investing in innovative approaches to better serve its customers and upholding its reputation as a trusted insurance provider. Mr. Wimalaratne emphasized, "Our success is not just about winning awards but a reflection of our enduring commitment to our policyholders. We have proved ourselves as an innovator in the insurance sector, seeking new avenues for distribution in terms of online products, virtual/incubator branches etc., ensuring that our services reach customers effectively. 

These efforts have not only helped us penetrate the market but has also positioned us as a forward-thinking company, especially during the past couple of years.” HNB Assurance has demonstrated remarkable financial performance with exceptional GWP growth, Life Fund growth, showcasing the company's stability and resilience in the market. This consistency further reinforces the confidence of customers, partners and stakeholders in HNB Assurance's ability to deliver on its promises. “We have consistently strived to raise the bar in terms of financial performance and our growth in our Gross Written Premium (GWP) and our Life Fund, over the past two years, is a testament to the exceptional work of our team. 

These numbers are very important for us because it helps us honor our commitment to our policyholders, which is a very important element of our business, also, that is where trust and persistence is built upon. My sincere thanks to the ICC for this recognition, I’d like to dedicate this award to my incredible team for all their hard work,” elaborated, Mr. Wimalaratne.

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13

Oct

HNB Assurance Welcomes Poornima as Non-Independent Non-Executive Director

HNB Assurance PLC is pleased to announce the appointment of Poornima Ranawaka as Non-Independent Non-Executive Director to its Board with effect from 01 October 2025.Poornima Ranawaka is a distinguished Attorney-at-Law with nearly 19 years of legal practice and more than 22 years of experience across the banking, Insurance, finance, and education sectors. She holds extensive expertise in litigation, risk management, regulatory compliance, human resources, and recoveries. Over the years, she has held several senior leadership positions, including Deputy General Manager – Compliance and Legal at Axis Bank Sri Lanka, Head of Compliance at Pan Asia Banking Corporation and Allianz Insurance Lanka Limited, and Consumer Litigation Manager at Nations Trust Bank PLC.She has been a trailblazer in her field, serving as Vice President and General Secretary of the Association of Compliance Officers of Banks, an Executive Member of the Risk Professionals Association, and a member of Sri Lanka's FATCA advisory committee. She also represented the country during the Financial Action Task Force (FATF) evaluation in 2013. She is currently the General Secretary of the Alumni Association of Sri Lanka Law College.She holds prestigious academic and professional qualifications, including First Class Honours from Sri Lanka Law College and an LL.M. in International Trade Law from the University of Wales. She has also completed a postgraduate diploma in International Compliance from the University of Manchester. Additionally, she is an Associate Member of the International Compliance Association (UK). Her contributions to the field have earned her honorary professorships in Law Teaching from IEMS, India (ACTD, USA).Mrs. Ranawaka has fulfilled the requirements for her PhD in Management at Management and Science University (MSU), Malaysia, and is currently awaiting her convocation. She is deeply committed to education, served as a Commercial Law lecturer and the Chief Examiner at Sri Lanka Law College. In addition, she served as the Chairperson of the Curriculum Development Committee at Sri Lanka Law College from 2022 to 2024, playing a pivotal role in shaping and enhancing the institution's academic framework. Her outstanding contributions to legal education were internationally recognized when she was awarded the prestigious International Achievers Award 2024 in India for her "Most Iconic Role in Law Teaching.

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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