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HNBA News

HNB with HNBA Introduces a Group Life Cover for Members of CFA Society Sri Lanka.

Hatton National Bank PLC (HNB) and its fully owned subsidiary HNB Assurance PLC (HNBA), introduced an exclusive Group Life Cover for Members of CFA Society Sri Lanka, who hold HNB-CFA Co-branded Credit Cards. The benefits of this Cover are customised in accordance with the Prime GroupLife Policy of HNBA, and will provide financial coverage in the event of death, disability or critical illnesses. Members with the Credit Card can opt in for options that also include comprehensive coverage for their spouses.   "The partnership with CFA Society Sri Lanka has provided us with the opportunity to offer a credit card which performs the dual role of being a mode of payment and identification. We are delighted to take this opportunity to create a one-of-a-kind card in the financial industry and look forward to working with the CFA Society Sri Lanka to deliver such solutions", HNB DGM Retail and SME Banking, Sanjay Wijemanne said. Speaking on the tie-up, Chief Operating Officer of HNBA, Mr. Lasitha Wimalaratne stated, “HNB and HNBA have come together with this unique tie-up as an opportunity for both businesses that would also offer significant long-term value creation for our customers at CFA Society Sri Lanka. A holder of this special Credit Card can avail themselves the exclusively customised benefits of the Prime GroupLife Policy, including comprehensive coverage in the unforeseen events of death, Total and Permanent Disability Benefit due to an accident or sickness, Partial and Permanent Disability Benefit due to accident and also Critical Illness Benefit for 39 illnesses. As a revolutionary solution developed in association with our Parent Company, HNB, we trust that this exclusive offer would enhance value and provide peace of mind for Policyholders and their loved ones, in their needs for protection in the financial services spectrum”. HNB Assurance PLC (HNBA) is one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNB General Insurance has been assigned a ‘National Insurer Financial Strength Rating’ of ‘’A’’ (lka) by Fitch Ratings Lanka Limited. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence including the Great Place to Work® Certification, and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka. HNB with 253 customer centres across the country, is one of Sri Lanka's largest, most technologically innovative banks having won local and global recognition for its efforts to drive forward a new paradigm in digital banking. Similarly, HNB was also declared the Best Retail Bank and Best Microfinance Bank in Sri Lanka for the second consecutive year at the International Finance Awards 2019, in addition to being recognized as the Best Sub-Custodian Bank in Sri Lanka at the Global Finance Awards 2020. The bank further won the Award for the Best Retail Bank in Sri Lanka for the 11th time at the Asian Banker Awards 2020, in recognition of its sustainable growth and continuous improvements in processes, products and services amidst a challenging macroeconomic environment. HNB has a national rating of AA- (lka) by Fitch Ratings (Lanka) Ltd. Image Caption
Left to Right: Vice President, CFA – Aruna Perera, Director, CFA – Ravindra Abeysuriya, President, CFA – Dinesh Warusavitharana, Chief Operating Officer, HNBA – Lasitha Wimalaratne, DGM Retail and SME Banking, HNB - Sanjay Wijemanne, Head of Partnerships Business, HNBA – Sanesh Fernando, Head of Network Management and Business Development, HNB – Supun Dias, Executive – Corporate Solutions, HNBA – Ashani Dharmasuriya.

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11

Feb

HNB Assurance Life Campus Partners with Sri Lanka Institute of Marketing to Elevate Training

HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.

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06

Feb

HNB Assurance Unveils New Customer Service Centre

HNB Assurance PLC has recently relocated its Customer Service Centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.The newly enhanced Customer Service Centre is designed to offer an excellent experience, featuring state of the art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.Commenting on the opening of the new Customer Service Centre, Mr. Lasitha Wimalaratne, CEO of HNB Assurance PLC, stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalized and convenient experience for our customers.”Echoing similar sentiments, Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer at HNB Assurance, added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernized facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 02.

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31

Jan

HNB Assurance Partnership Channel sets the stage for 2025 at Partnership Life

HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.

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