HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) celebrated the exceptional performances of Branch Managers and the key members of the Retail Banking Management Team of the Hatton National Bank PLC (HNB) recently, at Grandeeza, Negombo. The grandeur night was graced by the presence of the Chief Guest, Mr. Jonathan Alles, Managing Director/CEO of HNB, Guest of Honor, Mrs. Rose Cooray, Chairperson of HNBA and HNBGI, Mr. Prasantha Fernando, Chief Executive Officer of HNBA and HNBGI, and other members representing the top management of HNB, HNBA and HNBGI. Articulating his views at the Ceremony, Mr. Alles stated, “I’m pleased to note the exceptional performance of our insurance arm during testing times and would like to congratulate all at HNBA and HNBGI led by the top team, for their outstanding contribution in achieving many ground breaking milestones during the year. My heartfelt gratitude goes out to my team at HNB who are felicitated tonight for their continuous support and the efforts made under challenging conditions. HNB is the only systemically important bank in Sri Lanka with a meaningful presence in both life and general insurance. Given the low insurance penetration levels in the country and the strong presence of the bank, there’s a great opportunity for us to drive both life and general insurance business and add value to the customers of the entire group. I look forward to your continuous support and dedication as always, in navigating through turbulent times and achieving greater heights”. Sharing her words Mrs. Cooray stated “I sincerely wish to acknowledge the tireless efforts of the Bank, the two Insurance Companies as well as of the network and leadership teams, and I am confident this will be a rewarding night for all of them. This high-spirited gathering is ample testimony of teamwork, bringing us together today to show solidarity in the captivating drive and motivation of these team players. The Group has maintained top tier performance in the past years, taking it over to 2020 having managed to strategically turn away the challenges posed by the Pandemic. With this very triumphant emergence, we are poised to grow well over the coming year, and I request all Branch Managers to extend their fullest support and continue efforts with vigor”. Mr. Prasantha Fernando shared his thoughts stating, “Today’s commemoration brings together achievers from every corner of Sri Lanka setting stage to celebrate the exceptional performance, and the relationship the Group has cultivated over the years. This strong bond has led HNB, HNBA and HNBGI to grow as leaders in highly competitive markets, also thanks to farsighted leadership, and especially the invaluable input of Corporate Management and Network Management Teams. Whilst extending my heartiest congratulations to all winners, I believe this strong support will continue leading the Companies to end this year on a very positive note”. HNB Assurance PLC (HNBA) is one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNB General Insurance has been assigned a ‘National Insurer Financial Strength Rating’ of ‘’A’’ (lka) by Fitch Ratings Lanka Limited. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence including the Great Place to Work® Certification, and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka.
Feb
HNB Assurance PLC entered a strategic partnership between its Partnerships Channel’s training arm, Life Campus and the Sri Lanka Institute of Marketing (SLIM), marking a significant commitment to professional excellence and transformational learning.The Partnerships Channel at HNB Assurance has been rapidly expanding, positioning itself as a key driver of HNB Assurance’s business growth. With an increasing number of partnerships and a dynamic team dedicated to offering tailored insurance solutions, the need for continuous learning and professional development has never been greater. Recognizing this, the Life Campus was established as a dedicated training hub to equip the Partnerships Channel team including Bancassurance officers and other sales and management staff with the knowledge, skills and industry insights required to excel within its competitive market.This affiliation will offer specialized training programs, workshops and courses tailored to hone skills in sales, customer engagement and marketing, ensuring that HNB Assurance’s Partnership team is at the forefront of industry best practices.This initiative is part of HNB Assurance’s broader commitment to continuous professional development and by integrating the National Body for Marketing, SLIM’s robust training framework into Life Campus, the company is ensuring that its team remains agile, forward-thinking and ready to capitalize on emerging opportunities.
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HNB Assurance PLC has recently relocated its Customer Service Centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.The newly enhanced Customer Service Centre is designed to offer an excellent experience, featuring state of the art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.Commenting on the opening of the new Customer Service Centre, Mr. Lasitha Wimalaratne, CEO of HNB Assurance PLC, stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalized and convenient experience for our customers.”Echoing similar sentiments, Mr. Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer at HNB Assurance, added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernized facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 02.
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HNB Assurance recently concluded its much anticipated Partnership Life 2025 event, a gathering dedicated to recognizing the exceptional contributions of its Partnership Channel in 2024, while outlining its vision for 2025. Last year, the Partnership Channel reached unprecedented heights, achieving a Gross Written Premium (GWP) of over LKR 6.5 billion, a remarkable 31% year-on-year growth. The channel's New Business Premium (NBP) surpassed LKR 1.4 billion, reflecting a stellar 39% increase compared to the previous year.Speaking at the forum Mr. Lasitha Wimalaratne, CEO of HNB Assurance, remarked, "Having witnessed our journey over the past few years and reflecting on our achievements from last year, I can confidently say that we have the strongest or the best Bancassurance channel in the country. As we set our goals for the year ahead, I want to emphasize that our success is built on this incredible team’s dedication, expertise along with the strong support and commitment of our partners. As a company, while we aggressively drive growth, we have also strengthened our processes and infrastructure to enhance efficiency and better support each of you. With this strong foundation, I am confident that we can fully capitalize on the momentum and potential while together, through our collective efforts, we will reach even greater heights this year.""Partnership Life 2025 is more than just a celebration, it is a reflection that encapsulates not only the professional journey of our team but supports the well-being of their entire life, hence the name Partnership ‘Life’," said Mr. Sanesh Fernando, Chief Business Officer – Partnership Business. “Looking back on the past year, I’m proud to say it was an exceptional one for us, marked by growth across nearly every area of our business. What stands out most is the outstanding achievement of 135 MDRT qualifiers, including 22 COTs and 3 TOTs, which is a testament to the talent and caliber of our team. I must also convey my heartfelt thank you to Hatton National Bank, our other partner banks and broker network for their support. These partnerships are what continues to drive our shared journey towards excellence,” Mr. Fernando added.
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