image

Pay Now

image

eLife

image

Complaints Management

image

HNBA News

HNBA and HNBGI Felicitate Managers of HNB

HNB  Assurance  PLC  (HNBA)  and  its  fully  owned  subsidiary  HNB  General  Insurance  Limited (HNBGI)   celebrated   the   unwavering   commitment   of   the   Branch   Managers   and   the   key members of the Retail Banking Management team of the Hatton National Bank PLC (HNB) at a splendid  event  held  recently.  This  night  of  celebration  was  graced  by  Mr.  Jonathan  Alles, Managing  Director/CEO  of  HNB,  Mrs.  Rose  Cooray,  Chairperson  of  HNBA  and  HNBGI,  Mr. Deepthi  Lokuarachchi,  Managing  Director/CEO  of  HNBA  and  HNBGI  and  members  of  the  top management of HNB, HNBA and HNBGI. Addressing  the  audience,  Mr.  Jonathan  Alles  stated  that “this event is a testimony to the rise in stature of HNBA and  HNBGI.  The  consistent  and  successful  performance notched by our subsidiaries; HNB Assurance, HNB General Insurance,    HNB    Finance    and    Acuity    Partners    have contributed  well  to  the  Bank’s  position  today  as  Sri Lanka’s  leading  financial  conglomerate.  HNB  is  very excited with the businesspotential that HNB Life and General Businesses hold in a Sri Lankan market  which  is  still  under  penetrated  for  Insurance.  Hence,  we  see  the  Bank  and  Group deriving substantial value from the Insurance business lines in the not too distant future.” Mr.  Alles  further  added  that  “all  of  us  who represent  the Banking,  Finance  and  Insurance sector have a responsibility to go beyond driving financial and business results. It is pertinent that  you  also  assess  how  your  Corporate  Vision,  Business,  Sales  and  perhapscrucially Innovation strategies add value to and spur Sri Lanka’s economic growth; during a phase in which  the  country  needs  the  Corporate  sector  to  step  up  to  play  a  dominant  role  in  driving national  development.  Finally,  I  wish  to  congratulate  all  winners  today  and  encourage  all  of you to strive to push the bar of excellence even higher”. Sharing  her  words  Mrs.  Rose  Cooray  stated  “as  a  majority  of insurance  companies  stand  alone  in  this  industry,  we  operate beside  a  long  reigning  corporate,  a  leader  in  banking,  which  is pin  point  evidence  as  to  how  strong  the  partnership  has  stood up to. Such collaboration, expertise and assistance of the Group has paved the path for both HNBA and HNBGI in capturing growing markets and maintaining optimum levels of stability within a competitive industry such as insurance”. Mr. Deepthi Lokuarachchi shared his thoughts stating, “Tonight we laud and celebrate the commitment and dedication of the go-getters of the HNB family and the relationship we have cultivated over the years have led HNB, HNBA and HNBGI to grow as leaders in highly competitive markets. The corporate synergies shared between HNB, HNBA and HNBGI have enhanced business performance evidenced by highly positive numerical outputs as well as all other aspects that have put together a state of the art business outlook which might have not been a reality if not for such fine collaboration”.

More News
news

17

Jul

HNB Assurance Wins Gold at National Quality and Productivity Convention 2024

Setting a new benchmark for itself, HNB Assurance PLC bagged the prestigious Gold Award at the National Convention on Quality and Productivity 2024, hosted by the Sri Lanka Association for the Advancement of Quality and Productivity (SLAAQP). The company’s project to streamline its procurement operations while reducing and lead time was recognized for its impact and use of automation.Aligned to the company’s broader objective of efficiency improvement and value creation, this award-winning project is part of HNB Assurance's strategy to improve operational efficiency and achieve 100% paperless operations by 2026. HNB Assurance PLC’s CEO, Mr. Lasitha Wimalaratne, shared his thoughts "Winning this award is a great honor as it recognizes our commitment to enhancing our operations whereby helping us provide better value to our stakeholders. As a company, we continuously seek opportunities to embrace automation and digitization, so, credit to the Business Process Excellence Team along with IT, Finance, Procurement, and all other teams who collaborated and contributed to this remarkable achievement. I’m certain this recognition will motivate our teams to keep pushing the boundaries of excellence and reinforce our commitment to operational efficiency.”The Lean Six Sigma DMAIC methodology was used as the teams successfully improved the lead time of the procurement process. The DMAIC methodology can be used to identify bottlenecks, implement solutions, and achieve measurable improvements which in this case improved the overall efficiency of the company’s procurement operations."In this fast-paced digital world, staying ahead and meeting evolving customer demands requires us to improve and innovate continuously.” Stated Mrs. Geethani Saram, Head of Business Process Excellence and Strategy. “Internal processes are crucial, especially in the service industry, prompting us to reassess our methods and explore avenues for enhancement. This award resulted from a long-term strategic initiative by HNBA to empower employees for scientific recognition of operational gaps and their resolution through adaptation of Lean Six Sigma methodology. The framework facilitated identifying our procurement process as a critical area for improvement and implementing effective solutions to speed up and set a new standard. My sincere thanks to SLAAQP for this recognition as it validate our efforts and inspires us to continuously innovate and drive efficiency across all our processes.”

Read More
news

19

Jun

HNBA and HNBGI Celebrate Partnership with HNB at Golden Awards 2024

The “Golden Awards 2024” hosted by HNB Assurance and HNB General Insurance, celebrated and recognized the outstanding achievements of top performers, including network management and branch managers from Hatton National Bank, for their significant contributions to the growth of HNBA and HNBGI. The year 2023 was an outstanding period for both HNBA and HNBGI, with impressive financial performances which proved their partnership with HNB to be one of the best in the industry. Mr. Damith Pallewatte, Acting Chief Executive Officer of HNB, who graced the occasion as the Chief Guest, opined, “Having participated in this event for several years, it is incredibly heartening to witness the sustained growth and progress achieved by both HNBA and HNBGI. As we look to the future, I see immense potential and opportunity. I am confident that by continuing to innovate and prioritizing customer-centric solutions, we as a group, can not only maintain our strong position but also dominate the market. Let me also remind you that the bank is fully committed to supporting both HNBA and HNBGI, so let us get out there and redefine the landscape of banking and insurance.”The newly appointed Chairman of HNBA and HNBGI, Mr. Stuart Chapman, stated, “I’m delighted to address this wonderful gathering where we honor and recognize one of our most important stakeholders, HNB. The trust and collaboration between our institutions is what sets this partnership apart from others. As custodians of this relationship, I am confident that our combined efforts will ensure we deliver top-tier insurance solutions to our customers, meeting their needs with the highest standards of service and trust. I’d also like to take this opportunity to congratulate all the award winners and thank the members of the management of HNB for their continued support. Further, as our companies, HNB, HNBA and HNBGI, embrace leadership transformations, I’d like to thank Mr. Jonathan Alles former MD of HNB and our very own former Chairperson Mrs. Rose Cooray for their contributions as well.”The Global Banking and Finance Review, UK, for the fourth consecutive year, honored HNBA as the Best Life Bancassurance Provider, while HNBGI was awarded the Best General Bancassurance Provider for the second consecutive year reflecting the success both HNBA and HNGI has maintained with HNB over the years.

Read More
news

07

Jun

Stuart Chapman Appointed Chairman of HNB Assurance and HNB General Insurance

HNB Assurance PLC (HNBA) and HNB General Insurance Limited (HNBGI) are pleased to announce the appointment of Mr. Stuart Chapman as the new Chairman, succeeding Mrs. Rose Cooray. With an exemplary career spanning four decades in multinational and local companies across diverse industries and particularly Insurance, Mr. Chapman brings a wealth of expertise to the organization.Mr. Chapman holds an MBA from the University of Colombo, a Diploma in Marketing from the Chartered Institute of Marketing (CIM-UK), a Diploma in Life Insurance Sales and Marketing from the Life Underwriters Training Council (USA) and a Diploma in Business Management from the National Institute of Business Management (NIBM). His professional affiliations include being a Fellow Member of the Chartered Institute of Marketing (UK) and the Institute of Management (UK) as well as a Member of the Institute of Certified Management Accountants (Australia).In addition to 16 years in insurance, Mr. Chapman has also held leadership positions in industries such as Healthcare, FMCG, Consumer Durables, Banking and Telecommunications. He has previously served as the Managing Director of GlaxoSmithKline (GSK) Pharmaceuticals, Director Life at Ceylinco Insurance, Managing Director LOLC, Director/CEO of Janashakthi Insurance, Marketing Director Reckitt Benckiser, and Senior Brand Manager Unilever, among other significant roles.Expressing his thoughts of his new role, Mr. Chapman stated, "I am honored to assume the position of Chairman at HNBA and HNBGI. Our companies have established a great foundation and a remarkable growth trajectory over the past couple of years. My goal is to support and enhance this growth while gearing the company to take full advantage of upcoming regulations and technological advancements that will shape the companies’ momentum in the years to come. With the incredible talent we possess and the unstinted support from HNB, I am confident that we have what it takes to deliver exceptional business results. Understanding Customers better, providing innovative and differentiated Customer solutions and enhancing shareholder value will be at the core of everything we do’. Mr. Chapman currently serves as an Independent Non-Executive Director of Hemas Pharmaceuticals (Pvt) Limited and United Motors Lanka PLC. He has also been a vital part of industry associations, having held roles such as the Honorary President and Founder Member of the Chartered Institute of Marketing Sri Lanka, President of the Sri Lanka Chamber of the Pharmaceutical Industry and Co-Chairman of the Pharmaceutical & Cosmetics Steering Committee of the Ceylon Chamber of Commerce.

Read More
HNB