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HNBA News

HNB Assurance PLC opens the market at CSE to celebrate S&P SL 20 Entry

HNB Assurance PLC rang the opening bell at the Colombo Stock Exchange (CSE) today. The  ceremony  was organized to  celebrate the inclusion  of HNB  Assurance PLC in the S&P SL20 Index following 2019 the mid-year index review.  Chairperson   Ms. Rose   Cooray,   Managing   Director/CEO   Mr.   Deepthi   Lokuarachchi, Director  Dr.  Sivakumar  Selliah,Chief  Operating  Officer  Mr.  Prasantha  Fernando  andBoard  Secretary  Ms.  Sitari  Jayasundarafrom  HNB  Assurance  PLC  were  present  at the event while the CSE was represented by ChairmanMr. Ray Abeywardena, DirectorMr. Shanil  Fernando,CEO  Mr. Rajeeva  Bandaranaike  and  the  Senior  Management  of  the Exchange. CEOof  CSE Mr.  Rajeeva  Bandaranaikespeaking  at  the  ceremony congratulated  the company’s  leadership  on  achieving  the  capital  market  milestone.  “A  public  listing alone is often considered as a milestone in a company’s lifecycle. Inclusion in an index that features  the  leading  stocks  listed  on  any  exchange  around  the  world,  is  an achievement.HNB  Assurance  PLC  joins  an  exclusive  group  of  companies  that  are among  the  top  20  companies  in  terms  of  market  liquidity  and  frequency  of  trading  at the exchange.” Managing Director/CEOof  HNB  AssurancePLCand  HNB  General  LimitedMr.  Deepthi Lokuarachchicommenting at  the  ceremony  stated  that  the  management  and  the Board  are  happy  and  proud  of  this  achievement. Mr.  Lokuarachchi  also said“Asa company we are a strong outfit organizing and mobilizing all our resourcesandgiving the  maximum  shareholder  value  and  value  creation  to  them. Weare  committed  to growing our business, and continue to be a very strong stock for our shareholders.” HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri  Lanka  with  a  network  of  59  branches.  HNBA  is  a  Life  Insurance  company  with  a rating of A (lka) by Fitch Ratings Lanka for “National Insurer Financial Strength Rating”. Following  the  introduction  of  the  segregation  rules  by  the  Insurer  Regulator,  HNB General  Insurance  Limited  (HNBGI)  was  created  and  commenced  its  operations  in January   2015;   HNBGI   continues   to   specialize   in   motor,   non-motor   and   Takaful insurance  solutions  and  isa  fully  owned  subsidiary  of  HNB  Assurance  PLC.  HNBA  is rated within the Top 100 Brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance  has  won  international  awards  for  Brand  Excellence,  Digital  Marketing  and HR  Excellence  and  also  won  many  awards  for  its  Annual  Reports  at  the  Award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).The S&P SL 20 index has been designed in accordance with international practices and standards.All  stocks  are  classified  according  to  the  Global  Industry  Classification  Standard (GICS®), which wasCo-developed  by  S&P  Dow  Jones  Indices  and  MSCI  and  is  widely  used  by  market participantsthroughout the world.

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02

Oct

HNB Assurance Unveils HANA, a Next-Generation AI Assistant to Elevate Customer Experience

HNB Assurance PLC proudly introduces HANA, HNB Assurance Next-Generation Assistant, novel  AI-powered chatbot designed to transform how customers connect with them. Developed as part of HNB Assurance’s drive to embrace cutting-edge technology and reimagine customer service, HANA delivers instant, 24/7 assistance, making insurance simpler, faster and more intuitive for every policyholder. From policy inquiries to claims guidance and company updates, HANA offers seamless, personalized interactions that remove the need for wait times on calls or branch visits.Speaking on the launch, Lasitha Wimalaratne, Executive Director and CEO of HNB Assurance PLC, said, “At HNB Assurance, our priority has always been to place the customer at the heart of everything we do. With HANA, we are taking that promise to a new level by introducing a virtual assistant who is always available, always informed and always ready to help. This is not just a launch, it is a reflection of the significant investments and digital roadmap we have developed over the past few years to leverage technology in making insurance easier and more accessible to meet the evolving needs of our customers. My sincere thanks and congratulations to all the teams involved in making this milestone a reality and elevating the way we serve our customers.”Highlighting the vision behind HANA, Suneth Jayamanne, Chief Information Officer / General Manager of HNB Assurance, stated, “Implementing HANA is more than deploying a chatbot, it is about embedding intelligence into every interaction. Powered by advanced natural language processing (NLP), machine learning algorithms and deep integration with our core systems, HANA is designed to handle complex queries, learn from vast datasets, and deliver responses with human-like understanding. We certainly believe that his launch is an exciting first step in our broader strategy of using AI to create meaningful, customer-centric experiences. I would also like to extend my sincere appreciation to CodeGen International (Private) Limited for their invaluable contribution in turning this vision into reality.”As one of Sri Lanka’s leading life insurers, HNB Assurance continues to invest in new digital capabilities that deliver convenience and confidence, allowing customers to engage with the company on their own terms. Customers can now meet, experience and explorer HANA by accessing the website, www.HNBAssurance.com.

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02

Oct

HNB Assurance Sales Force Shines at Life Industry Sales Competition

HNB Assurance PLC (HNBA) recorded outstanding success of its sales team at the Life Industry Sales Competition held during the NAFLIA Conference, where the Company secured eleven prestigious accolades across both the Advisor Channel and the Partnership Channel. Demonstrating exceptional performance and commitment, the winners from HNBA delivered outstanding performances at a national level, showcasing the strength of the organizationThe accolades spanned a diverse range of categories including Fast Starters, Advisors, Supervisors and Bancassurance Officers, reflecting the collective strength and capability of HNBA’s sales force.Among the winners, Ms. Gammeda Liyanage Deepa Shamalie was recognized as Best Advisor – Silver, while Mr. Anjula Prasath Thilakarathne earned the Best Advisor – Bronze award. In the Bancassurance category, Ms. Dinushika Ratnayake was awarded Best Bancassurance Officer – Silver, and Mr. J. I. M. Fernando secured the Best Bancassurance Officer – Bronze.In the supervisory categories, Mr. P. J. K. K. Jayarathne distinguished himself by winning the Best Supervisor – Gold, while Mr. Alan Baker, Regional Partnership Head – Northern Region, was honored with the Best Supervisor – Bronze award.HNBA’s Bancassurance Fast Starters also made their mark at a national level, with Ms. V. Kirushalini achieving Gold, Ms. Lakmali Pusalle securing Silver, and Ms. Thilini Lakmali being recognized with Bronze.In the Advisor Fast Starter category, Ms. Bhagya Sewwandi triumphed with the Gold Award, while Ms. Anoma Kumari followed with the Silver Award, completing a remarkable sweep across the board.This remarkable accomplishment is a testament to the success of HNB Assurance’s sales force, whose consistent efforts continue to uplift the Company’s standing in the insurance industry. The recognition gained at the Life Industry Sales Competition not only celebrates individual achievement but also underscores the organization’s commitment to nurturing talent and driving excellence across all levels of its operations.

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19

Sep

HNB Assurance Wins Silver at Dragons of Sri Lanka 2025 Awards

Breaking boundaries in brand storytelling, HNB Assurance proudly bagged a Silver at the Dragons of Sri Lanka 2025 Awards for its Virtual Avurudu Village campaign under the Digital Category. This innovative initiative redefined how traditions can meet technology, turning a beloved cultural festival into an immersive digital experience that struck a chord with a new generation of audiences.Commenting on this achievement, Lasitha Wimalarathne, Executive Director / CEO of HNB Assurance, stated, “We are very pleased to receive this Silver Dragon for our Virtual Avurudu Village campaign. At HNB Assurance, we believe in constantly exploring new and innovative ways to connect with people and this campaign was a perfect example of that. By reimagining a traditional celebration in a virtual format, we were able to create an engaging experience that resonated strongly with both younger and wider audiences. My sincere thanks and heartfelt congratulations to all the teams involved in designing and delivering this campaign.”Sharing his thoughts, Dinesh Yogaratnam, Chief Marketing and Customer Experience Officer/ General Manager of HNB Assurance, added, “Winning a Silver Dragon this year reinforces the importance of evolving our communication strategies to keep pace with consumer trends. With Virtual Avurudu Village, we not only embraced innovation but also stayed true to our cultural roots by bringing Avurudu festivities to a digital platform. This enabled us to create a unique blend of tradition and technology, opening the door to new audiences while strengthening brand affinity. I’d also like to extend my gratitude to our digital partner, Kites Global, for their contribution in bringing this idea to life.”

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