HNBA News

HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) obtained the Great Place to Work® certification upon meeting the global assessment standards and cultural audit requirements. Global people analytics and consulting firm Great Place to Work® is the global authority on assessing and benchmarking employee perception and organizational culture. Sharing his views on this global recognition, Managing Director/CEO of HNBA and HNBGI Mr. Deepthi Lokuarachchi stated “At HNBA and HNBGI, we continue to evolve and grow and this recognition is a testament to the continuous growth HNBA Group has demonstrated. This designation further validates our ethos, processes and practices and it solidifies our vision of sustained growth and creating a workplace of shared values, empowering culture and streamlined practices. As an organization spearheaded by values, people and processes, we firmly believe that we should continue to evolve and grow by understanding our people and their needs. Keeping this in mind, I firmly trust in achieving a brighter and stronger future for the two companies together, operating with each other in the ups and downs as one true family”. Chief Human Resources Officer of HNBA and HNBGI Mr. Dinuka Pattikiriarachchi shared his views stating “Our values are deeply engraved in our people practices and processors. Our laid down behaviour framework works as a moderator for all our decisions from hiring talent to performance management, from compensation management to talent management etc. As a team, we understand the importance of consistency and continues improvement needed in fostering a happy work place. To do that we invest time and resources in understanding our people, their needs and changes in the business environment and I feel we are reaping the benefits of such investment now. This recognition is a significant milestone in our journey but surely not an end destination. Achievements of this nature will certainly provide more thrust to our efforts in creating a benchmark in Employee Satisfaction”. HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).

HNB Assurance PLC (HNBA) and its fully owned subsidiary, HNB General Insurance Limited (HNBGI) announced a number of measures the Group has taken to assist its customers during this uncertain turbulence. Spokesperson for HNBA Group stated that as curfew has been relaxed in many districts other than Colombo, Gampaha, Kalutara and Puttalam, branches of HNBA and HNBGI has commenced operations to serve its customers and the remaining branches would commence operations once the imposed curfew in the aforementioned districts is lifted. The Group has taken many measures to ensure the safety and wellbeing of its customer and employees. In addition to these measures, HNBA and HNBGI has taken several other steps to assist its customers and other stakeholders digitally. As such, queries could be directed through Facebook and the dedicated company websites any time of the day. Both HNBA and HNBGI has introduced dedicated WhatsApp and Viber portals to submit COVID-19 and other claims related documents. Further, the dedicated call centers would function as usual to provide assistance to customers. Whilst reassuring a continuous service delivery, the Management of HNBA and HNBGI urges all citizens to follow all procedures as directed by the Government of Sri Lanka to combat COVID-19. HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).

Keeping in line with the Government's directive of declaring Insurance as an essential service, HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) implemented a number of measures with immediate effect to serve its customers. The Managing Director/CEO of HNBA and HNBGI, Mr. Deepthi Lokuarachchi stated that the HNB Assurance Customer Relationship Management Center located at No. 131, St. Michael’s Road, Colombo 03 and the HNB General Insurance Customer Service Center located at No. 51/A Dharmapala Mawatha, Colombo 03 will be opened from 9.30 AM to 12 noon on all weekdays including days on which curfew is imposed and the call center of HNBA would function during working hours and could be reached through 011 4 384 384 and the HNBGI call center would function 24/7 and could be reached through 011 4 883 883. Customers are advised and encouraged to use online payment platforms which could be accessed through www.hnbassurance.com and www.hnbgeneral.com. Further, Mr. Lokuarachchi stated that both Life and General Insurance Claims will be processed and credited to the respective bank accounts. Whilst all Zonal Offices of HNBA and HNBGI will be opened to serve its customers from 9.30 AM to 12 noon during curfew and non-curfew hours, other branches will be operated on a virtual basis and details of the respective Branch Manager will be displayed at the branch premises. Whist reassuring all customers that HNBA and HNBGI has taken every measure to serve its customers, the Group urges citizen to stay indoors and follow all procedures as directed by the Government of Sri Lanka to combat COVID-19. HNB Assurance PLC (HNBA) is the one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).